Darrell Keezer, Founder and CEO of Candybox Marketing, shared his thoughtful insights on this topic last week at a webinar entitled “Managing Remote Teams Without Tears”. During the 50-minute session, he talked about how he managed to lead a remote team without tears while seamlessly expanding his business during a worldwide pandemic.
Here’s a quick glance at this webinar:
[6:00]: Darrell introduced a wide variety of tools he has been using to solve problems that a remote working team might face.
[9:15]: Even if you have only 10% of your employees working remotely, you still need a 100% remote plan because people aren’t there all the time. Regardless of where your employees are working, it is important to create a unified experience within your company.
[12:00]: Company is humans. The way you treat and give experience to people is going to be the future of your company.
[13:00]: Always do more to learn about how your employees are doing and work on areas that need improvements. One way to do this is to regularly solicit anonymous feedback.
[22:00]: Darrell shared his experience using ‘Miro’, an amazing tool that helped him make online collaboration work in Zoom meetings.
[23:50]: Try to improve internal communication by minimizing the number of emails sent each day and by utilizing tools that combine various communicative functions into one.
[28:25]: When dealing with a remote workforce, you need an effective navigator to help you keep track of the KPIs, or else it can become confusing to manage the team.
[33:35]: As you grow, you need to have better visual cues to help you see when and how quickly your cumulative revenues are dipping or climbing.
[35:15]: Automating is absolutely crucial right now because you want to be able to focus on things that matter and not become preoccupied with things that don’t.
[37:45]: You don’t need to book a 30-minute meeting to get 3 minutes of feedback. Try to send video emails, which are free, fast, and allow people to watch them during the time they want.
[38:40]: Save your entire sales team half of their time by using the right tools to automate the proposal process.
[39:40]: Create a one-page dashboard that shows you everything that is important for today.
Near the end of the webinar, you will also find Darrell’s answers to questions such as:
- What’s the difference between Monday and Pipedrive?
- Do you have a cool story to share about using these tools?
- How do you manage the workload for someone who gets COVID and may be sick for 1-1.5 weeks?
